Richard Brown, DO

It was frustrating to be waiting for 25 mins to be seen. My appt was at 1:10 I was called to the room after 1:35

Yes, my primary doctor is Dr. Richard Brown. He is very patient. He listens really well. He's always pretty prompt. I guess I've never had a bad experience with him. He's just always been a great primary doctor. So I guess that's all that I have to say.

I arrived on time and the staff at the front desk, I don't know, didn't check me in or something and they had me waiting for more than an hour.

Very efficient! I love how you can pre-check in and get an estimated wait time

Seamless process

This is the best clinic I've ever had. I hope they stay together and I'm lucky enough to continue as a patient.

Loved it—Also really appreciate the detailed parking instructions included in MyChart for my appointment—Very helpful!

After registering, I was called and told to come right away, and then had to wait another hour and 1/2 anyway.

Great!

I have money here or this clinic welcome everybody

The nurse and doctor were very friendly, and the doctor went out of his way to do some research about my problem!

I was hoping to get biopsy same day instead of making another appointment, little disappointing cause appointments can take up to six-weeks to make , plus trying to figure out if insurance covers it also

Dr. Brown was terrific. He answered my questions. He was friendly. He moved confidently. I'm not sure if the gal, she was a medical assistant or a nurse, but she was also super responsive. She made me, she lessened my anxiety because I was thinking I was going to need stitches. Overall, it was just a very good experience. And I got in and out quickly, which I did not have any expectation of doing. So that was super. You have a good team there. Thank you.

Everyone was nice and kind!

Hi, I've never seen Dr. Brown before, but I met him for the first time, and he did a knock-up job. Did really good. Let me know everything and what was going on. Yeah, he did a really good job. Thank you very much.

Dr spent a lot of time with me and ultimately did not find a cause or course of action to address my problem

Excellent provider

Staff was great from front desk to rooming, physicians input was great

Things were explained to me very well.

Great experience overall, as usually with Dr. Brown, the nursing staff and front desk.

I love this place and team and would recommend it to everyone. Great job!

It would help if there was a better description in MyChart on how to find the clinic suite

Thank for the good care!

No way to improve and Dr. Brown is excellent.

Procedure for tests wasn't explained well so I had to take them again.

Dr Brown is a great physician. He makes you feel comfortable and he cares about his patients.

The overall experience was positive and the staff were friendly

Hi, my name is Abdi, and I want to thank all the doctors I met at the Bayview Hospital. They're all awesome, but I'm sorry I forgot their names, but they treat us very well, and they're nice doctors and nurses, everyone involved in this. I want to thank them, they are very nice and professional, and thank you everyone working over there.

Thank you!

Yeah, the single best thing that you could do would be to stop calling me my dead name. I transitioned ages ago. I changed my name ages ago. I've tried to do everything correctly to get my name changed in the system. The name that is used on my prescriptions does not reflect my legal name, and it does not reflect the name that I have on my insurance. So I'm not really understanding at all why you're using it. You know, before I transitioned and changed my name, I was told that The prescriptions had to match my legal name and had to match the name that is on my insurance. Now we're in the opposite situation where the name does not match my name that is on insurance and does not match my legal name, but you continue to use it anyway. It feels like it's intentional. Like there's someone there just obsessed with never calling me my chosen name. So that's very frustrating. Doc Brown is great. Richard Brown is great.

The doctor made a mistake when writing my prescription. (Was supposed to be 10 days, but it was only written for 5 days.) This caused some confusion and inconvenience.

I just wanted to comment on the doctor. Dr. Richard Brown was wonderful. He was quick, efficient, but also extremely courteous and friendly, and was listening when I asked for something that was not gonna be too hard on my stomach, and also that I'm not allergic to, and also that is not gonna be too bad for me being in the sun. that the medication he prescribed is working. And I was very, very happy with him.

I was seen promptly and received the care I needed.

The doctor knows rights way

Dr Brown barely made eye contact with me. Told me to change my meds without asking first if it was working well for me, which it was and I regret changing and will go back to my usual.

I just want to say that everyone from the appointment lady at the desk to the wonderful nurse I have, and I'm really sorry, I can't remember her name, but she was just fantastic. And Dr. Brown were absolutely wonderful. If I ever needed urgent care again, I definitely would come back to the Oxborough Clinic office.

Just that I look forward to a long relationship with you all. Thank you ??

It's okay

First time in a long time that I felt like my well being was important to someon other than me.

All around good experience

It was great

Very efficient. Professional and friendly staff. Very clean and pleasant environment.

I had a telephone appointment with Dr. Brown. He listened to my symptoms and recommended that I go on antibiotics for a sinus infection. He called in a prescription, I picked it up and started taking it. After 3 doses I feel better already. Thank you for making it easy for me (an older patient).

I have only one criticism and it is a technical point. This was a televisit. The call was set up and I sat looking at my screen which told me I would be invited to join the video chat. As my appointment time came and passed with no prompt, I called and was told that a delay can occur and to wait patiently. This is all well and good. After a few more minutes I just happened to click over to my gmail account and there I saw the invitation to join the video chat. I was never told to watch my gmail. The instructions in the video chat clearly state that the patient should wait on the Mhealthfairview site for an invitation to join the chat. Please address the technical problem. Had I not wandered over to my gmail account by chance, the video conference would never have taken place.